SUPPORT & SERVICE

Our office staff, comprising of the marketing department and client services department, operate out of our corporate office located in Sherwood, Arkansas.  The team has extensive knowledge and training in the insurance industry. Most of our staff hold Property and Casualty insurance licenses with several holding CISR (Certified Insurance Service Representative) and CIC (Certified Professional Insurance Agent) and CPIA (Certified Professional Insurance Agent) designations.  Our friendly team is ready to assist you with any coverage question or policy assistance you may need.  Give us a call!
800.422.3384

Connie Hinson

Account Manager

Connie joined our team in June of 2015 as an Account Representative. Connie received her Bachelor of Arts in English and Master of Education from Harding University in Searcy, AR. She has worked in the insurance industry for the past 21 years. She holds a multiline insurance license and is working toward her CISR (Certified Insurance Services Representative) designation. In her free time, Connie enjoys spending time with her family, reading, and photography.
800.422.3384
Ext. 131

Katie Franklin, CISR

Account Manager

Katie began working at James Greene & Associates in 2013. She graduated from College of the Ouachitas in 2003. Prior to joining James Greene & Associates, she worked as a Preschool Teacher. Katie holds a multi-line insurance license and has acquired her CISR (Certified Insurance Service Representative) designation. Katie was awarded the JGA Excellence in Service Award in 2016, and was promoted to Account Manager in 2017. Outside of work, Katie enjoys spending time with her husband and daughter.
800.422.3384
Ext. 127

Kelsey Hepp

Account Representative

Kelsey joined James Greene & Associates in May of 2017. She has a background in customer service and insurance. Kelsey graduated in 2014 from Arkansas Tech University in Russellville, AR with a Bachelor of Arts in Political Science. She holds her multi-line insurance license as well as her Life & Health license. She is currently working toward her CISR designation. In her free time, Kelsey enjoys spending time with family, being outdoors, and crafting.
800.422.3384
Ext. 146