Agents
Michael Dicus, cisr, cpia
Agent
Michael Dicus joined James Greene & Associates in 2017 and serves as an agent for the Southeast Arkansas territory. Having grown up in a ministry family and previously served as a youth minister, Michael understands the many responsibilities carried by those who serve the church.
His faith plays an important role in the way he serves his clients. Michael feels called not only to help ministries navigate their insurance needs, but also to encourage, support, and pray for the people behind those organizations. He relies on the Lord for guidance in identifying the ministries and businesses he can help and determining how he can best serve them.
Outside of work, Michael enjoys spending time with his wife, Rebecca, and their three boys.
501.864.6980
800.422.3384
Ext. 262
Ext. 262
drew cox, cpia
agent
Drew Cox is an agent holding an MDiv from Southern Seminary. Drew is passionate about helping churches protect their resources, ensuring their budgets reflect their true mission. He strives to bring integrity, humility, and transparency to the organizations he serves, always prioritizing their best interests.
Clients trust Drew because of his strong desire to help churches steward their resources for God's glory. As a bi-vocational pastor, he understands the unique challenges churches face and relates to them in their decision-making processes. Outside of work, Drew enjoys spending time with his wife Tyra and their two children, working out, running, reading, golfing, fishing, and watching sports.
479.692.1151
800.422.3384
Ext. 160
Nathan McCallum, CIC
Senior Agent
Nathan McCallum joined James Greene & Associates in 2007 and serves as a Senior Agent. Growing up as a preacher’s son, Nathan always felt at home in the church, and his own experience serving in ministry has given him a personal understanding of the purpose behind the organizations he serves.
Nathan is passionate about helping ministries protect their ability to continue that purpose when the unexpected happens. He understands the heart behind ministry work and wants to make sure churches and organizations are prepared to keep serving their communities even when disaster strikes.
Outside of work, Nathan is a husband to Jenny Beth and a father to three children. He considers his family one of God’s greatest blessings.
870.934.9912
800.422.3384
Ext. 261
Ext. 261
Jonathan Menendez, CIC, cpia
Agent
Jonathan Menendez has served clients since 2012, bringing leadership, integrity, and a passion for helping people to every relationship. He holds the Certified Insurance Counselor (CIC) and Certified Professional Insurance Agent (CPIA) designations, is trained in MinistrySafe, and is fluent in both English and Spanish. Jonathan is committed to developing effective risk management strategies, supporting his team, and pursuing excellence in everything he does.
Jonathan believes trust is built by treating everyone with the same care, respect, and honesty. He takes his responsibility as a trusted insurance advisor seriously and is always available to listen, answer questions, and share his knowledge. Above all, he values the relationships he develops with his clients and works hard to serve them with strong morals, dependable guidance, and a genuine concern for their needs.
Outside of work, Jonathan enjoys spending time with his family and going on date nights with his wife. He is an avid sports fan who supports the Houston Cougars, Rockets, Astros, and Texans. He also enjoys music, dancing, working in his yard, and putting his “jack-of-all-trades” skills to use.
281.459.2691
800.422.3384
Ext. 253
Ext. 253
Randy Moffett
Agent
Randy Moffett joined James Greene & Associates in 2020. His approach to serving others is rooted in his faith and the belief that we are called not to be served, but to serve. Randy considers it a privilege to support others and views his work as an opportunity to minister to the people and organizations he serves.
Outside of work, Randy is a proud father to his two daughters, Abby and Dani Beth. One of his favorite passages of Scripture is Isaiah 43:2, which reflects God’s presence and faithfulness through difficult circumstances.
731.803.6824
800.422.3384
Ext. 241
Ext. 241
Roger Peyton, CIC
Senior Agent
Roger Peyton has served ministries and organizations since 2005, bringing experience, insight, and a practical understanding of the challenges ministry leaders face. As a Certified Insurance Counselor (CIC), Roger is passionate about solving difficult issues and finding creative ways to manage risk without compromising an organization’s mission.
Having served on a board himself, Roger understands the weight of making difficult budget decisions while still working to maintain ministry momentum. Clients can trust him to listen carefully, offer practical guidance, and recommend solutions that reflect both responsible stewardship and the organization’s long-term goals.
Outside of work, Roger enjoys traveling with his bride and spending time with his grandchildren.
615.430.3616
800.422.3384
Ext. 153
Ext. 153
Eric Townsend, MBA, CPIA
Senior Agent
Eric Townsend has served customers since 2014, bringing a strong business background that includes a bachelor’s degree in finance and an MBA. He is passionate about helping churches, ministries, nonprofits, and businesses strengthen their risk management strategies and protect the people and interests that matter most to them. Eric believes that while competitive pricing is important, lasting value can only be built through integrity, thoughtful guidance, and dependable service.
Customers can trust Eric to respond promptly, listen carefully, and work toward meaningful solutions when challenges arise. He approaches each relationship with compassion, a genuine interest in the customer’s situation, and a commitment to providing the highest level of service possible.
Outside of work, Eric’s favorite way to spend his time is with his daughter. He also enjoys studying various martial arts and hiking throughout the beautiful Arkansas outdoors.
501.291.2585
800.422.3384
Ext. 143
Ext. 143
dustin carrell
Senior Agent
Dustin Carrell joined the agency in 2020 and earned his Certified Insurance Counselor (CIC) designation in 2026. He is passionate about helping organizations safeguard the people, property, and resources that allow them to fulfill their missions.
Dustin strives to be more than an insurance agent. He serves as a trusted advisor who helps leaders identify risks, implement proactive safety measures, and make informed decisions that strengthen their organizations for the long term. By continuously expanding his knowledge of the insurance market, he works to provide tailored coverage, competitive pricing, and outstanding service.
Clients can trust Dustin because he focuses on building lasting relationships rather than simply selling insurance. He takes the time to understand each organization’s unique mission, explain coverage clearly and honestly, and advocate for its best interests throughout the insurance process. His goal is to provide dependable guidance, responsive service, and meaningful solutions that help clients confidently protect what matters most.
Outside of work, Dustin enjoys spending time with family and friends, watching college football, and playing golf.
662.401.2404
800.422.3384
Ext. 221
Ext. 221
Isaac Peyton
AGENT
Isaac Peyton joined James Greene & Associates in 2023 and serves clients throughout South Mississippi. He is passionate about bringing clarity to a topic that can often feel confusing and helping ministries protect what matters most.
Isaac believes clients are best served when they understand their coverage and feel confident in the decisions they are making. His goal is to make the insurance process easier to navigate while helping organizations prepare for the unexpected.
Outside of work, Isaac enjoys spending time with his wife and two children. One of his favorite reminders is that life will always present challenges, but we have the ability to “choose our hard” and choose wisely.
769.253.6344
800.422.3384
ext. 144
ext. 144
Josh Lawson
Agent
Josh Lawson serves as an Agent, bringing clarity, empathy, and practical solutions to leaders and organizations serving their communities. Having spent much of his life involved in people-serving organizations, including time on staff at a church, Josh understands the unique challenges leaders face and is passionate about being a knowledgeable, trusted resource who helps simplify complex decisions. He is committed to delivering solutions that position organizations to care well for their teams and extend their impact with confidence. Outside of work, Josh enjoys time with his wife, Stefanie, and their three children—Liam, Cora, and Clara—often cheering them on in various activities. An avid reader, podcast listener, and outdoor enthusiast, Josh enjoys trail running and gravel biking throughout Northwest Arkansas. His life and work are quietly guided by Psalm 78:4, a steady reminder to faithfully pass on stories of God's power and faithfulness to the next generation.
479.564.5144
800.422.3384
Ext. 266
Ext. 266
client relationship executives
Tim Watson
client relationship executive
Tim Watson serves clients with a commitment to clarity, integrity, and long-term partnership, guiding them through insurance decisions to ensure they fully understand their coverage and feel confident they are protected. He is passionate about serving as a trusted advocate between the insurance company and the client, prioritizing honesty, transparency, and relationships built over time. Outside of work, Tim is actively involved at Harvest Church and enjoys fitness training, running, biking, and swimming. He and his wife, Karli, are raising their six children and were once featured together in a fitness magazine. Tim's life and work are grounded in his faith and guided by 2 Corinthians 5:21.
800.422.3384
ext. 268
Jacob Robinson
client relationship executive
Jacob Robinson serves as a Client Relationship Executive for Northwest Arkansas, bringing a faith-centered, integrity-driven approach to his work with churches and organizations. As a bi-vocational pastor in a small rural Arkansas church, Jacob understands firsthand the challenges churches face in stewarding resources wisely while navigating limited budgets, and he is passionate about helping them find stability in ways that honor Christ. He is committed to serving as both a trusted partner and advocate, working diligently to protect what churches have been entrusted with and to act in their best interests. Outside of work, Jacob enjoys spending time with his wife, Taylor, and their sons, as well as hunting, watching sports, and staying deeply involved in his church community. His life and work are guided by his desire to "fight the good fight" and finish the race of faith well, as reflected in 2 Timothy 4:6–8.
800.422.3384
ext. 267
Lane Huggins
client relationship executive
Lane Huggins is a dedicated Client Relationship Executive (CRE) with a passion for crafting innovative risk management strategies and guiding customers through the ever-evolving insurance landscape. His commitment to integrity and excellence shines through as he works closely with organizations to ensure they understand and navigate the complexities of today’s insurance world.
Beyond the office, Lane is a man of diverse interests. Whether he’s tending to his cows, perfecting his swing on the golf course, or enjoying the thrill of the hunt, these pursuits keep him grounded and inspired. His hands-on approach to life is matched only by his dedication to his family—his wife Rachel and daughter Dani are his constant sources of strength and motivation.
Guided by the timeless wisdom of Matthew 22:37-39, Lane believes in the power of love, service, and community. This guiding principle not only influences his professional endeavors but also enriches his personal life, helping him build genuine, lasting relationships both at work and at home.
800.422.3384
ext. 264
ext. 264
DeJuan Richardson
client relationship executive
DeJuan Richardson is a Client Relationship Executive and licensed insurance professional who brings a thoughtful, relationship-driven approach to serving churches, nonprofits, and organizations, with a meaningful commitment to their communities. He specializes in client relationship management, risk assessment, and property evaluation, with a focus on listening carefully, communicating clearly, and providing steady, long-term support that helps clients feel confident rather than overwhelmed. Known for his honesty, follow-through, and respect for people's time and trust, DeJuan is committed to acting in his clients' best interests and finding answers when they are needed. Outside of work, he enjoys spending time with his wife, Brandy, and their two sons, reading widely, mentoring, and continuing to learn. His work and relationships are grounded in his faith and guided by Proverbs 3:5: "Trust in the Lord with all your heart and lean not on your own understanding."
800.422.3384
ext. 269
Josh Ball
client relationship executive
Janice joined James Greene & Associates in 1998, and has worked in a variety of roles within the agency. She has served as vice president of underwriting since 2003 and has over thirty years of management and human resource experience. Janice also has ten years experience as a tax auditor for the state of Arkansas. Janice holds a CIC (Certified Insurance Counselor) designation from the National Alliance. She has also earned the CPIA (Certified Professional Insurance Agent) designation from Professional Insurance Agents. Prior to joining James Greene & Associates, she worked in ministry at her local church.
800.422.3384
ext. 376
Jeff Dixon
client relationship executive
Janice joined James Greene & Associates in 1998, and has worked in a variety of roles within the agency. She has served as vice president of underwriting since 2003 and has over thirty years of management and human resource experience. Janice also has ten years experience as a tax auditor for the state of Arkansas. Janice holds a CIC (Certified Insurance Counselor) designation from the National Alliance. She has also earned the CPIA (Certified Professional Insurance Agent) designation from Professional Insurance Agents. Prior to joining James Greene & Associates, she worked in ministry at her local church.
800.422.3384
ext. 374
cole dixon
client relationship executive
Janice joined James Greene & Associates in 1998, and has worked in a variety of roles within the agency. She has served as vice president of underwriting since 2003 and has over thirty years of management and human resource experience. Janice also has ten years experience as a tax auditor for the state of Arkansas. Janice holds a CIC (Certified Insurance Counselor) designation from the National Alliance. She has also earned the CPIA (Certified Professional Insurance Agent) designation from Professional Insurance Agents. Prior to joining James Greene & Associates, she worked in ministry at her local church.
800.422.3384
ext. 272
